“Only recently have people begun to recognise that working with suppliers is just as important as listening to customers.” – Barry Nalebuff, Yale School of Management. The traditional approach to supplier relationships – focused on contracts, performance...
One of the fundamentally flawed assumptions we may be working to is that (as for most of history) People use technology… We are on the cusp of working in a business reality where we must lead, manage, and make decisions in an environment where Technology uses...
In the evolving landscape of financial services and technology, executives find themselves under growing scrutiny. The Financial Accountability Regime (FAR) calls for transparency, ethical behaviour, and personal responsibility. But with Artificial Intelligence (AI)...
It’s no secret that organisations are diving headfirst into investing in automation, seeing its potential to make things more efficient through cutting down manual work to focus on more impactful work. Superannuation funds are seizing this momentum, with 73.2%...
In Super we have grown up with closed loop service environments that have provided us with: Resilience, Scale, and Distributed investment in technology. And as recently as 18 months ago IQ ran a masterclass in Super fund operating models, which for its time was quite...
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